I happen to be dealing with problems with my previous couple of orders. If this continues I'll cease purchasing from huge basket. At the very least have some shame to provide punctually If you have presently received the payment
At bigbasket your searching encounter is our priority and we would love to know how we will make improvements to our app as well as providers.
Perspective discussion · bigbasket @bigbasket_com 6h Replying to @SUDHEERCHUNDURl @bigbasketblog We regret the inconvenience brought about. Could you make sure you assistance us with your registered agreement specifics, we should have this checked.
Deliberately wanting to idiot prospects. I positioned order two times back as well as shipping man contacted me only once to substantiate my handle. He was simply a Culture clear of me and he mentioned he couldn’t come across my deal with and remaining for one more spot with out even informing me. Then i contacted shopper care they usually told he are not able to come now so rescheduled my buy to up coming working day early morning slot And that i gained affirmation information that I might get my grocery in early morning slot. Subsequent working day i waited complete working day but no call no word from them, infact i tried to Get in touch with them Nonetheless they no response after which later on past evening in some way connect with matured to client care and they stated they misplaced purchase so would exchange and buy and have it shipped subsequent working day evening slot !
Look at dialogue · bigbasket @bigbasket_com 8h Replying to @LiveFromALounge We've got escalated this to our concerned crew, our group is focusing on this difficulty. We will get back to you personally within the earliest.
* Lookup in 7 languages: Our application supports seeking items in 7 regional languages. Seek for “vendakkai†or “bhindi†or “ladies fingerâ€, we’ll get it correct quickly.
Look at discussion · bigbasket @bigbasket_com 7h Replying to @kunalsen7684 We tried out reaching you on the registered contact details. Nonetheless, there was no response from you. Kindly let us know your practical time or alternate mobile selection.
Perspective discussion · bigbasket @bigbasket_com 8h Replying to @kunalsen7684 As talked about, we see there is no situation. Remember to Examine and preserve us current if you are going through the any concern now.
* Lookup in seven languages: Our app supports hunting for objects in seven regional languages. Search for “vendakkai†or “bhindi†or “females fingerâ€, we’ll get it correct quickly.
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This isn't ample now whatever they did was eradicated certainly one of my merchandise with the record with out informing me ! I named them various times to acquire it provided plus they had been indicating its not obtainable any more ultimately they extra it i dont know the way they managed or how they read more have been fooling me before that! Finally right now purchase was provide in time and delivery dude attained my tackle devoid of even contacting me (dnt knw how he bought my deal with which two times in the past he was unable to get). Now they sent wrong product and delivery boy was indicating merchandise is very same as purchased i dont understand how these men are running this application! So irresponsible and rude fellas ! Bad experience!
Animesh Anand Intentionally attempting to fool customers. I placed order 2 days back again along with the delivery dude contacted me only once to confirm my deal with. He was only a Culture away from me and he explained he couldn’t discover my tackle and remaining for one more locale without the need of even informing me. Then i contacted consumer treatment and they informed he are not able to arrive now so rescheduled my order to up coming working day early morning slot And that i been given affirmation message that i would get my grocery in early morning slot. Future working day i waited full working day but no connect with no word from them, infact i tried to Get in touch with them However they no response after which you can afterwards last night somehow contact matured to customer care and they explained they misplaced get so would swap and buy and acquire it shipped upcoming working day night slot !
It will get tiring sometimes to examine everything. Should they come in time, they won't have card device, if they do both of those, they can provide expired goods and so forth. So Plainly there's no consistency and sincerity in Conference customer desires. Their shopper treatment is basically non existent without any centralised Manage and accountability. So in the end, lots of interest seekers spoiling the initiative which could have revolutionised grocery buying.
Taurian Virus Their time slots are never persuade for us considering the fact that You must wait around 1 whilst working day for supply. Then they've got Categorical which they say 2 hour shipping and delivery but what you will need just isn't available for Specific. Several periods received Mistaken orders, and currently they need me to wait yet one more more working day for an purchase that they misplaced.